Website Privacy Policy
Last Modified: October 1, 2026
KMM CONSULTING SERVICES, LLC PRIVACY POLICY
KMM Consulting Services, LLC ("KMM," "we," "us," or "our") values your privacy. This privacy policy ("Privacy Policy") describes the types of information we may collect from any individual who visits our website, purchases our products, or otherwise interacts with our online store, blog, social media accounts, or other digital content ("you"), and describes our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy applies to kelleemurray.com and any related applications, tools, or platforms we operate (collectively, the "Services"). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond this Privacy Policy, your use of the Services is also subject to our Terms and Conditions.
This Privacy Policy applies to information we collect:
(a) Through the Services.
(b) In email, text, and other electronic messages between you and the Services.
(c) Through mobile and desktop applications you download from the Services or a Third-Party.
(d) When you interact with our advertising or applications on Third-Party websites and services.
This Privacy Policy does not apply to information collected by us offline.
Please read this policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies, do not use the Services. By accessing or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. If you do not provide your information when requested, you may not be able to use our Technology or the Services.
1 - INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
1.1 What we collect. We collect several types of information from and about users of our Services, which may include the following information:
(a) That is personal information, by which you may be personally identified, including but not limited to your name, postal address, e-mail address, or telephone number;
(b) That is about you but individually does not identify you;
(c) That you share it through our Services, including with another user of our Services.
(d) That is necessary to make financial transactions, such as your billing address and credit card or other payment information; and/or
(e) About your internet connection, the equipment you use to access our Services, and usage details.
2 - HOW WE COLLECT THIS INFORMATION
We collect information:
2.1 Directly from you when you provide it to us.
2.2 Automatically as you use our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
2.3 From third parties, for example, our business partners or from publicly available sources.
3 - INFORMATION YOU PROVIDE TO US
The information we collect through our Services may include:
3.1 Registration and Profile Information - Information that you provide by filling in forms through our Services. This includes information provided at the time of registering to use our Services, subscribing to our Services, signing up to receive information about our Services, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services. If you sign up for an account, register to use our Services, purchase our products, or sign up to receive information about our Services, we may ask you for your, or your customer’s, first and last name, e-mail address, phone number, physical address, P.O. box or other postal address, login information, and any other information we collect.
3.2 Order and Shipping Information. When you make a purchase, we collect your shipping address, billing address, order history, and product preferences to fulfill and manage your order.
3.3 Communications with KMM - Information when you contact us directly such as records and copies of your correspondence, as well as communications with other parties as you use the Services.
3.4 Payment information. When you add billing information or a credit card number to your account or make a purchase (e.g., through our Payments or Terminal products), we will use a third-party service provider to collect and store your payment information.
3.5 Images. We collect any images that you submit to our Services.
3.6 Audio and Voice. We may collect audio, video, and/or voice through the Services.
4 - INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES
The information we collect automatically may include personal information. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
4.1 Usage Information - Details of your use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use through the Services. To help us understand how you use our Services and to help us improve them, we may automatically receive information about your interactions with our Services.
4.2 Location Information - When you use our Services, if you allow us, we may receive your precise location information. We also infer your more general location information (for example, your internet protocol (IP) address may indicate your more general geographic region.)
4.3 Device Information - We may receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, other equipment identifiers, mobile advertising identifiers, and push notification tokens.
4.4 Information from Cookies and Similar Technologies - We and third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services.
4.5 Text Messages and SMS Marketing. If you provide your phone number and opt in to receive text messages from us, we may send you SMS messages related to marketing and promotions, order and shipping updates, and other communications about KMM. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. If you have consented to receive text messages from KMM, you may receive messages related to the following: appointment reminders; follow-up messages; billing inquiries; promotions or offers. Message frequency may vary depending on the type of communication. For example, you may receive up to [4] SMS messages per week related to your [appointments/billing, etc.]. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. You may opt in to receive SMS messages from KMM verbally, during a conversation, or by submitting an online form or request via email. You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at kellee@thegoldencollective.com. Message and data rates may apply.
4.6 User Feedback. We receive information from reviews and surveys you submit, which may include text, star ratings, and photos or videos you choose to upload. If you submit a product review, including any images, we may display your review publicly on our website, social media, or marketing materials, along with your name or username as provided. You are solely responsible for ensuring you have the right to share any images you submit, including obtaining consent from any other identifiable individuals shown in your photos.
4.7 Profile Information - Inferences drawn from any of the information above to create a profile about you that may reflect, for example, your preferences, characteristics, and behavior, including for account security purposes or to enhance our Services to you.
4.8 Information you provide to Third Parties - If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, photo, and use of the third-party account. Additionally, we may receive information about you from third parties such as data or marketing partners and combine it with other information we have about you.
5 - METHODS FOR AUTOMATIC DATA COLLECTION
The technologies we use for automatic data collection may include:
5.1 Cookies - A cookie is a small text file containing a string of alphanumeric characters placed on the hard drive of your computer. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. (Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Services to their fullest potential.) You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
5.2 Web Beacons - Our Services and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics.
We may not always collect personal information automatically, but we may tie this information to personal information about you that you provide to us or that we collect from other sources.
6 - THIRD-PARTY USE OF TRACKING TECHNOLOGIES
6.1 Third-Party Tracking - Some content or applications, including advertisements, on the Services are served by Third-Parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
7 - HOW WE USE YOUR INFORMATION
7.1 KMM’s Use - We may use information that we collect about you or that you provide to us, including any personal information:
(a) To present our Services to you.
(b) To personalize or improve your experience on our Services.
(c) For marketing purposes.
(d) To send you text messages and push notifications.
(e) To provide, maintain, improve, and enhance our Services.
(f) To provide you with information that you request from us.
(g) To facilitate transactions and payments.
(h) To provide you with notices about your account or subscription.
(i) To carry out our obligations and enforce our rights.
(j) To notify you about changes to our Services.
(k) To allow you to participate in interactive features on our Services.
(l) To provide customer support.
(m) To find and prevent fraud and respond to trust and safety issues that may arise.
(n) For compliance purposes.
(o) To fulfill any other purpose for which you provide it.
(p) In any other way we may describe when you provide the information.
(q) For any other purpose with your consent.
7.2 Subscription Services. If KMM offers subscription-based products or recurring shipments, you will be clearly informed of the subscription terms, including the billing frequency, price, and cancellation method, before you complete your purchase. You may cancel a subscription at any time by contacting us at hello@KMM.com or through your account settings, if available. We will provide advance notice of any changes to subscription pricing or terms as required by applicable law.
We may also maintain the information we collect or associate it with personal information we collect in other ways or receive from third parties. We retain your personal information for as long as necessary to achieve the purpose for which it was collected, or as required by applicable law. In general: order and transaction information is retained for as long as needed for tax, accounting, and fraud-prevention purposes, typically up to seven years; marketing and communication preferences are retained until you unsubscribe or request deletion; and account information is retained for as long as your account remains active, plus a reasonable period thereafter to allow for account recovery. When personal information is no longer needed for these purposes, we will delete or anonymize it in accordance with our internal data retention practices.
8 - DISCLOSURE OF YOUR INFORMATION
8.1 Aggregate and Anonymous Information - We may disclose aggregated information about our users, and information that does not identify any individual, for any business purpose.
8.2 Personal Information - We may disclose personal information that we collect or you provide as described in this privacy policy:
(a) Affiliates. We may share any information we receive with our subsidiaries, affiliates, and partners for any of the purposes described in this Privacy Policy.
(b) Vendors and Service Providers. We may share information we receive with vendors, contractors, service providers, and other third parties retained in connection with the provision of our Services or who we use to support our business, including our e-commerce platform to process and fulfill orders, our payment processor to handle transactions, and our email marketing platform to send newsletters and promotional communications.
(c) Third Party App Integrations. If you connect a third-party application to our Services, we may share information with that third party.
(d) Analytics Partners. We use web analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
(e) Social Networking Platforms and Other Online Services - Our Services allow you to, upon your direction, share information with social networking services. You understand and agree that the use of your information by any social networking websites will be governed by the privacy policies of these third-party platforms and your settings on that platform. We encourage you to review their privacy policies.
(f) Marketing - We may disclose your information to nonaffiliated third parties for their direct marketing purposes as well as our direct marketing purposes. If you would like to opt out of such disclosures, please contact us at hello@KMM.com. We may also share your information with third parties to market their products or services to you if you have not opted out of these disclosures.
(g) To Fulfill the Purpose for which You Provide - We may share information at your direction. For example, if you give us an email address or other contact information as a referral, we may use that email address to contact the referred party.
(h) As Disclosed - We may share information for any other purpose disclosed by us when you provide the information.
(i) With Consent - We may share information with your consent.
8.3 Other Disclosures of Personal Information - We may also disclose your personal information:
(a) As Required by Law. In cooperation with governmental authorities and in our sole discretion, we may access, preserve, and disclose information about you if we believe it is necessary or appropriate to: (i) comply with law enforcement requests and legal process, such as in connection with a court order or subpoena; (ii) respond to your requests; or (iii) if we believe a disclosure of such information is necessary to protect your, our property, rights, or safety. For the avoidance of doubt, the disclosure of information about you may occur if you post any objectionable content on or through the Services.
(b) To enforce or apply our Terms and Conditions, Acceptable Use Policy, and other agreements, including, but not limited to, for billing and collection purposes.
(c) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of KMM, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
9 - YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
9.1 Location Information - You can prevent your device from sharing precise location information at any time through your device’s operating system settings.
9.2 KMM Marketing Communications - You can unsubscribe from our promotional emails via the link provided in the emails or by sending us an email stating your request to hello@KMM.com. You can unsubscribe from all other promotional communications by replying “STOP” or by sending us an email stating your request to hello@KMM.com. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us. For example, if we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions, but this opt-out will not apply to information provided to KMM as a result of a product purchase, product service experience or other transactions.
9.3 Tracking Technologies and Advertising - You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of our Services may then be inaccessible or not function properly.
9.4 Do Not Track Signals. Some browsers offer a "Do Not Track" (DNT) feature that lets you signal your preference not to have your online activities tracked. Our Services do not currently respond to DNT browser signals. You may still manage tracking through the cookie preference banner on our website or your browser's cookie settings, as described above.
10 - INTERNATIONAL USERS
If you choose to use the Services from other regions of the world with laws governing data collection and use that may differ from United States law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. Your providing of information, including personal information, on or to the Services constitutes your consent to such transfer, storage, and processing.
11 - CANADIAN USERS
If you are a Canadian user accessing or using KMM Services from Canada, the following terms apply in respect of your personal information: You have the right to access and correct your personal information. Our Services may provide you with functionalities to do this, but if these functionalities are not helpful, you can nevertheless exercise these rights. To do so, you can reach us at kellee@thegoldencollective.com, or by mail at: KMM LLC, 1777 MARITIME OAK DR. ATLANTIC BEACH, FL 32233.
We will try to help you with your request free of charge. However, we may request that you pay a reasonable fee, such as if you request a transcript or a reproduction by mail. We will only do so if we are authorized by law, and if we notified you before and you’ve accepted the fees. To avoid any fraudulent request and protect your personal information, we may ask that you provide proof of identity with your request. We will not use such personal information for any other purposes. We will respond to your request within thirty (30) days, unless agreed otherwise. If your request is denied, we will notify you in writing, and provide you with detailed motives and information on how to contest our decision.
The Office of the Privacy Commissioner of Canada drafted an FAQ (https://www.priv.gc.ca/en/) to help you access your personal information when it is held by a business. You can also contact the Office of the Privacy Commissioner of Canada’s Information Centre by phone (toll-free: 1-800-282-1376) during these hours: 9:00 am to 4:00 pm EST or by mail to this address:
Office of the Privacy Commissioner, 30 Victoria Street, Gatineau, Québec, K1A 1H3
12 - CHILDREN UNDER THE AGE OF 18
12.1 Regarding Personally Identifiable Information of children - Our Technology and the Services are not intended for children under 18 years of age. No one under age 18 may provide any information through or on the Services without the consent of their parent or guardian. We do not knowingly collect personal information from children under 18. If you are under 18, do not:
(a) use or provide any information through or on our Services or through any of its features,
(b) register on to use the Services,
(c) make any purchases through the Services,
(d) use any of the interactive or public comment features of the Services, or
(e) provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.
If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at kellee@thegoldencollective.com.
13 - ACCESSING AND CORRECTING YOUR INFORMATION
You can review and change your personal information by logging into the Services and visiting your account profile page.
You may also send us an email at kellee@thegoldencollective.com to request access to, correct or delete any personal information that you have provided to us. If you have a user account with us, we cannot delete all of your personal information except by also deleting your user account. We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement, or cause KMM to violate its rights or legal obligations.
California residents may have additional personal information rights and choices. Please see Section 14, Your California Privacy Rights, for more information.
14 - YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with certain rights regarding your personal information.
14.1 Right to Know. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
14.2 Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (for example, information we are required to retain for tax, legal, or fraud-prevention purposes).
14.3 Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
14.4 Right to Opt Out of Sale or Sharing. We do not sell your personal information for money. However, we use advertising technologies, such as Meta and Google advertising pixels, that may be considered “sharing” of personal information for cross-context behavioral advertising under the CPRA. You have the right to opt out of this sharing at any time.
To opt out, you may contact us at kellee@thegoldencollective.com with the subject line 'CCPA Opt-Out Request,' or use the cookie preference banner available on our website to manage your advertising and analytics cookie settings.
14.5 Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA/CPRA rights, including by denying goods or services, charging different prices, or providing a different level of quality.
14.6 How to Submit a Request. To exercise any of these rights, please submit a request to kellee@thegoldencollective.com or write to us at: KMM LLC, 1777 MARITIME OAK DR. ATLANTIC BEACH, FL 32233. We may need to verify your identity before processing your request. We will respond within the timeframes required by law.
15 - DATA SECURITY
KMM values the security of your information. We have implemented reasonable security measures that are designed to protect the information we maintain.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain features of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. We can make no guarantees as to the security or privacy of your information. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Technology or the Services. Any transmission of personal information is at your own risk.
In the event of a breach of security compromising your personal information, KMM will notify affected individuals and any applicable regulatory authorities without unreasonable delay, and in accordance with applicable law in the jurisdiction where you reside, including but not limited to the Florida Information Protection Act, other applicable U.S. state and federal breach notification laws, and, where applicable, international data protection laws. Notification will include a description of the nature of the breach and the steps we are taking in response, to the extent required by law.
16 - CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this privacy policy to check for any changes.
17 - CONTACT INFORMATION
You can update your account and profile information through your KMM account. If you have questions about your privacy, please contact us at:
kellee@thegoldencollective.com, or KMM, 1777 MARITIME OAK DR. ATLANTIC B
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